Troubleshooting

tip

Patron's have priority support with my modules. Use the #priority-support channel in the Discord after doing the steps listed below.

Basic Steps

If you're having an issue, do the following steps before reaching out for help:

Ensure the module and its dependencies are up to date.
Ensure that your Foundry is up to date with the latest stable version supported by the module.
Check if the issue persists in a Chromium based browser like Chrome or Edge.
- Non-Chromium based browsers (Firefox, Opera, Safari) can sometimes cause issues.
Disable all other modules and see if the issue persists.
- Sometimes, issues can arise from conflicts with other mods. Use tools like Find the Culprit to narrow down the modules to the problematic one.
Check the wiki page for the module, which may contain information on how to resolve common issues.
Search the #troubleshooting-help board for a similar issue to see if it's been solved.
Search the Discord for a similar issue to see if it's been solved.
If it's a free module, check if there is an open issue on the corresponding GitHub page.

Once you've done the above steps, if the issue is still not solved, you can report a bug with the following information:

tip

You will get a more immediate response posting in #bug-reports, but you can also post on the corresponding GitHub page.

Describe the Bug

A clear and concise description of what the bug is.

Context

Screenshots and demonstrating the problem if applicable.
Any errors in the console; access it by pressing F12 or CMD+Shift+i
Whether you ran Find the Culprit and if it was caused by an interaction with another module
Foundry version (i.e. 11.315)
System and version (i.e. D&D 5e 2.4.1)
Module version (include all modules involved)
Browser and hosting service

To Reproduce

Steps to reproduce the behavior:

Expected Behavior

A clear and concise description of what you expected to happen.